- Click Login/My Account on the top right of the site page to access the login window.
- Click the Forgot your password link available.
- Enter your E-mail ID in the displayed field.
- We will send you a link in your e-mail.
- You can reset your password instantly by clicking the link.
- You will have quicker and smoother transactions
- Your past shipping addresses will be saved so that you don’t have to enter them all over again in your next visit.
- You can track the history of every order with their details in your account.
Thinking signing up is complicated? All you need to be ready with is your e-mail ID! You can also sign up using your Facebook and Google Account.
- Ensure that the email and password combination is correct
- You can try resetting the password
- Ensure you had created account at MyHomeCart.com (as it is possible to order at MyHomeCart.com, without creating a login id)
- You can search for ‘MyHomeCart’ in your email inboxes if you are unsure about the email id
If none of this works, Contact Us and we will be happy to help you!
- Choose the Product of Your Choice!
- Please check the Product Description/Product Specifications/fit of the product-Refer to size guide as applicable-Warranty-SKU Code. More accurate, detailed information about your items will be communicated via SMS/Email once you have placed an order.
- Click the ‘ADD TO CART’ on the product or deal you like.
- Automatic Right-Side Slider Will come out, if not click to the Cart.
- Click to ‘Buy Now’.
- Click the Proceed to Payment button.
- Create an Account by registering or you can also proceed by entering your E-mail ID Note: if you register with us you will get the following benefits: – speeds up the ordering process -allows us to keep you informed about your orders.
- Carefully enter your Shipping Address.
- Enter the Discount coupon codes as applicable.
- Check the final price [COD/Shipping charges]. Select one of the payment options (COD, Prepaid, Net-Banking/Debit or Credit Card) AND YOUR ORDER IS PLACED!
- You will now receive a confirmation mail and an SMS/E-Mail from our Team.
- You can check Order history in ‘My Account’ in case you had logged into your account while placing the Order.
- Policy Violation by Buyer e.g. duplicate orders placed during a deal
- Product out of stock with the seller
- Buyer’s location not serviceable by our courier partners
- Payment fraud suspicion
- Incorrect pricing or description of the product
- Any other reason which prevents us from fulfilling the order
After the order is canceled by us, it takes up to 7 to 10 business days for the refund to show up in your account.
- If your account has been debited after a transaction failure, it is normally credited back to your bank account within 7-10 business days. If you do not receive the money back, you can raise an online request in the contact form below or by clicking here and we will look into it immediately.Contact US
- Yes! You can try any one of the following Modes of Payment: Yes! You can try any one of the following Modes of Payment:
- Internet Banking – You may use your internet-enabled Bank Account to make the purchase online.
- Cash on Delivery – You may choose to pay money for the actual delivery of your product(s) at your place.
- The EMI option is not available on Debit Cards. Also, it is only available for Credit Cards of selected Banks.
- You can use any one of the following payment options:You can use any one of the following payment options:
- Credit Card (All MasterCard & Visa Credit Cards)
- Major Bank’s EMI options
- Debit Card (All leading bank Debit Cards)
- Net-Banking (For all Leading Banks )
- Multiple Wallets
- Bank’s IMPS
- American Express/Amex EMI, JCB & Diners Club
- Cash on Delivery* (Available on select products and pin codes)
- There are absolutely no hidden costs. We will never hide any cost from you. The Price and Charges mentioned in your order summary are FINAL.
- If you are not comfortable using a Pre-Paid Payment mode, you can opt for Cash on Delivery (COD)*. By selecting this payment option, you are required to pay money on the actual delivery of your product(s).
- Cash on Delivery (COD) allows you to pay for your order with cash at the Time of Delivery. To place an order and pay for it using Cash on Delivery (COD), please select the ‘Cash On Delivery’ option on the payment page. COD charge may be applicable on certain products. You will be able to see on the payment page about the extra charge you will have to pay in case of COD orders.
- When you make a purchase using the COD option, your product will be booked. You may receive a call from us to confirm your Order before it gets dispatched. If you are unreachable or unable to attend the call, please Contact Us if you are still interested in receiving the product. MyHomeCart offers Cash on Delivery option for most of the orders below ₹5000 for most Delivery Addresses.
- If you do not see a COD option on your payment page, this may be due to one of the following reasons:If you do not see a COD option on your payment page, this may be due to one of the following reasons:
- Your order value may be over ₹ 5000.00.
- Our courier partners may not support COD option to your Delivery Address.
- The product you have chosen may not be available under COD option.
Please refer to our Terms and Conditions!
- If you see any charges on your Credit/Debit Card for purchases made on MyHomeCart, but you have never created an Account or Signed Up, please check with your Family Members or Business Colleagues authorized to make purchases on your behalf. If you’re still unable to recognize the charge, please report the unauthorized purchase within 7 days of the transaction so that we can look into it.
- Replacements are made basis availability of the product on the website. If the product is not available on the website, we’ll initiate refund after your confirmation.
- If you receive a product that is different from the description on MyHomeCart.com, we request you to report your concern through our Contact Us form within 7 days of receipt of your order. You will then be requested to share images of the product. Once approved, we’ll arrange reverse pickup for the product within 4-5 Working Days of receipt of your complaint. You can choose to have Refund/Replacement of the Product.
- All items which can be resold are always eligible for return. The following items are not eligible for Return/Replacement:
- Items that have been worn/washed/soiled.
- Innerwear, lingerie cannot be returned on account of hygiene.
- Products which were sold as combos/sets, are not eligible for Return/Replacement as individual items.
- Face washes,creams, shampoos cannot be returned on account of hygiene.
- Seal open branded electronic items cannot be returned in case of not being happy with the product as they can’t be resold.
- In case, of branded electronic items, brands’ return, repair, and replacement policy will apply.
- Handicrafts Products are not eligible for Return
- All final discretion lies on MyHomeCart.
- If we arrange the pick up of your product, you don’t need to pay anything.In case we are unable to arrange a Reverse Pickup for you, we’ll inform you and request you to return the product via any other courier. We will refund the amount the full courier amount up to ₹100.00!
- Your order may have been canceled because of any of the following reasons:
- Non-availability of the Product(s)
- Inaccuracies or Errors in Pricing Information
- Problems identified by our Fraud Detection Department
We may put additional checks and verifications or seek more information before accepting any order. We will contact you if all or a part of your order is canceled or if additional information is required to accept your Order.
Physically Damaged Product.
The Product is different from description on the Website.
Wrong Size, Wrong Color, Wrong Quantity Received.
The following EXCEPTIONS and RULES apply to this Policy:
- Certain innerwear, cosmetics, socks, deodorants, perfumes, fashion accessories, hair accessories etc, cannot be Exchanged, Returned or Replaced. The list of such items includes:
Innerwear and Lingerie.
Anklets, Bangles, Earrings, Bracelets, Brooches, Earrings, Pendants, Necklaces, Rings and other Jewellery.
Fragrances & Beauty Products.
Swimsuits, Socks, Wristbands, Mittens.
Books and Stationaries.
All made to order and customized items.
- All items to be Returned or Exchanged must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box as well and returned), and should not be broken or tampered with.
- In the interests of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed or soiled.
- Only size exchanges are allowed. Items can be Exchanged for a Similar Size or a Different Size. The Delivery Charges for the same will be carried by you.
- If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
- Once your return is received by us, you will be reimbursed ₹100.00 towards shipping costs per Order/Parcel, if self-shipped. This is subject to your return having met the requirements of this Policy.